Terms and Conditions
Last updated: July 1, 2025
1. Who We Are
We are POULATO LTD!!! A company duly registered in the Republic of Cyprus with registration number HE 450457. Our registered office is located at Renatou Kartesiou Street 17, Agios Athanasios 4105 Limassol - Cyprus. POULATO LTD is the exclusive owner and administrator of the website www.poulato.com.cy.
During your browsing on PoulaTo, as well as with the creation of an account and use of our services, these terms apply. Compliance with these terms is important for both us and you, as they determine what we expect from each other and provide you with useful information for the proper and safe use of PoulaTo.
In case you do not agree with these terms and conditions as well as with the privacy policy and cookies policy of PoulaTo, do not use PoulaTo in any way, including simple browsing on the PoulaTo website or application. PoulaTo bears no responsibility towards any third party who uses PoulaTo while not accepting these terms and conditions as well as the privacy policy and cookies policy of PoulaTo.
If you need further clarification regarding these terms or if something has arisen that is not included in these terms, you can contact us at [email protected]. We are always willing to inform you about anything that concerns you.
Throughout the use of PoulaTo, please note that PoulaTo operates exclusively as an advertising website/application and not as an intermediary and/or representative of any Seller or Buyer or User of the website/application.
These Terms and Conditions are updated and modified whenever necessary, therefore we recommend that you refer to them regularly, as in any case, their most recent form applies.
2. Definitions
• Advertisement: These are the listings of Sellers on PoulaTo through which they announce the sale and/or rental of a product and/or service.
• Buyer: Natural, Legal or other Person who creates an account on PoulaTo and proceeds to purchase products and/or services, based on the advertisements posted on PoulaTo.
• Seller: Natural, Legal or other Person who creates an account on PoulaTo and proceeds to post an advertisement through which they announce the sale and/or rental of a product and/or service.
• User: Any Natural, Legal or other Person who either has an account on PoulaTo or not, uses it in any way, even with simple browsing on the website/application and includes Buyers and Sellers.
3. Account Creation
To create an account on PoulaTo, you must be at least 18 years old.
To post an advertisement on PoulaTo, you must create your own personal account on PoulaTo.
For full access to the services offered by PoulaTo, you will need to register your phone number. A code (One Time Password) will automatically be sent to you as a message which you will enter on PoulaTo and you will be given access.
Attention! In messages sent from PoulaTo, only the code is stated. Do not follow links or procedures sent to you by third parties. PoulaTo cannot control and bears no responsibility for malicious messages.
When creating your account on PoulaTo you will be asked to register certain personal data such as first name, last name, username, date of birth, gender, phone number, email address. At PoulaTo we will never ask you to disclose sensitive personal data about you such as racial or ethnic origin, political beliefs, religion and sexual orientation.
When registering your email address...
4. Posting Advertisements
On PoulaTo, you have the ability to announce through posting advertisements the sale of goods or services that you legally own or provide. The posting of advertisements is subject to these regulations and prohibitions.
At PoulaTo we do everything we can so that the advertisements posted are genuine and true and in case we realize that an advertisement is suspicious and/or false and/or misleading and/or illegal it will be deleted from our website.
PoulaTo bears no responsibility regarding:
• The truth and accuracy of the information stated in the advertisements posted on PoulaTo by Sellers.
• Loss, damage or any form of harm that may arise due to a transaction between PoulaTo users.
• Anything concerning the transaction and/or conclusion of an agreement between users (Seller and Buyer), including their conversations, negotiations, meetings and financial transactions.
Each advertisement you post must concern one product and in the case that a product has been sold, you are obliged to immediately delete the advertisement you have posted.
4.1. Charges – Withdrawal Policy & Refunds
The cost of posting an advertisement is calculated and displayed on your screen when you complete all the necessary details about your advertisement and are ready for publication. All charges are displayed in euros and may change from time to time.
PoulaTo gives you the ability to publish privileged advertisements by paying an additional cost.
• Featured Advertisements give you the ability to display your advertisement at the top of the category for 3, 7 or 14 days, depending on your choice.
• Urgent Advertisements notify Users that you wish to sell or rent something immediately.
• Premium Advertisements give you the ability to display your advertisement on the PoulaTo homepage and at the top of the category.
The fee is not refunded if you delete the advertisement for any reason.
PoulaTo reserves the right to delete any advertisement which in its judgment exceeds the terms, conditions and regulations stated herein or concerns prohibited products and/or services, even after payment of the fee for publishing the advertisement and reserves the right not to refund the fees paid.
4.2. Advertisement Photos
When you post an advertisement and upload photos of the product you should keep in mind the following:
• You can upload up to ... photos per advertisement.
• The photos you upload should be clear and accurate so that users can understand the product advertised through the advertisement.
• It is forbidden to write your contact details on the photos.
• It is forbidden to write words like "opportunity", "lowest price" or similar misleading phrases and/or buyer fishing phrases on the photos.
• It is forbidden to write the PoulaTo brand name on the photos.
• It is forbidden to write the logo of other websites on the photos.
• In the photos you upload you should depict the product you have in your possession. It is forbidden to upload photos of products that simply resemble what you have in your possession.
• Do not upload photos with embedded location data or that lead to other links or websites.
4.3. Advertisement Text
When you post an advertisement on PoulaTo, pay special attention to the following:
• Use appropriate words that best describe the products and/or services you advertise.
• Post your advertisement in the appropriate category so that users can easily locate it.
• Do not use the PoulaTo brand name in your advertisement text.
• Do not post advertisements for products that do not belong to you.
• Do not post advertisements for products that are included in the list of prohibited products and/or services and/or for any other products and/or services that are expressly prohibited by the Laws of the Republic of Cyprus.
4.4. Prohibited Products and Services
The posting of advertisements that include the following is expressly prohibited:
• Tobacco products, including all types of electronic cigarettes, including tobacco, spare parts, refill liquids, etc.
• Pharmaceutical products, including medicines available with or without prescription.
• Alcoholic beverages.
• Firearms (pistols, revolvers, rifles, hunting weapons, carbines, air guns, etc.) and their accessories.
• Dangerous objects (e.g. clubs, slingshots, pepper spray, knives, etc.)
• Any form of sharp objects and steel weapons.
• Explosives, ammunition, gases, fuels, fireworks.
• Chemical and toxic substances, radioactive materials, poisonous substances of any form.
• Wild animals which by their nature are intended to live freely, without restrictions or manipulation imposed by humans.
• Dogs belonging to the breeds (a) Pit Bull Terrier/American Pit Bull, (b) Japanese Tossa, (c) Dogo Argentino, (d) Fila Brazileiro.
• Amphibians that fall into poisonous species.
• Reptiles that fall into the family of Boids, Pythonids, Crocodilians and poisonous species.
• Invertebrates that fall into the category of poisonous species of spiders and scorpions.
• Any category of animals for which import, possession, breeding, reproduction, sale, exchange, offering, advertising and exhibition for sale or exchange is prohibited, based on the laws of the Republic of Cyprus.
• Any category of animals that belong to protected and/or threatened species.
• Any category of toxic plants and/or seeds of toxic plants.
• Any category of plants and/or plant seeds whose import, production and sale is prohibited based on the laws of the Republic of Cyprus.
• Any category of protected plants.
• Any form and/or category of narcotic substances.
• Human trafficking.
• Any form of pornographic material.
• Any form of goods that are the subject of theft and/or embezzlement and/or you do not legally possess and/or acquired illegally.
• Any other form of goods or services that are not included in the categories and/or subcategories of goods and services of PoulaTo.
• Any other form of goods or services that are expressly prohibited by the Laws of the Republic of Cyprus.
In case you post or attempt to post an advertisement that directly or indirectly concerns the sale of goods or services any of the above illegal and/or prohibited products and/or services, PoulaTo reserves the right to hand over any data legally in its possession (including identity data, contact data and technical data such as IP address) to the competent authorities.
4.5. Advertisement Reporting
You have the ability to report any advertisement posted on PoulaTo which for any reason you consider to be fraud or deception or is false or falls into prohibited advertisements or constitutes a threat or for any other reason you consider should be deleted. Our team will examine your report and if deemed necessary the reported advertisement will be deleted.
4.6. Product Categories
4.6.1. Appliances
4.6.2. Boats, Yachts & Jet Skis
4.6.3. Health & Beauty
4.6.4. Clothing – Footwear – Accessories
4.6.5. Baby & Children's Items
4.6.6. Mobile Telephony
4.6.7. Computers & Software
4.6.8. Game consoles & electronic games
4.6.9. Home & Garden
4.6.10. Electronics, televisions & multimedia
4.6.11. Businesses
4.6.12. Pets
4.7. Real Estate
4.7.1. Properties for Sale
4.7.2. Properties for Rent
4.8. Cars/Motorcycles
4.8.1. Car Sales
4.8.2. Motorcycle Sales
4.8.3. Accessories and Spare Parts
5. Limitation of Liability
You release PoulaTo, POULATO LTD company, subsidiaries of POULATO LTD, representatives, directors, employees and any other person of POULATO LTD, from any claim, demand, damage or dispute of any nature you have with any of the other users of PoulaTo.
PoulaTo users release the website and/or POULATO LTD company (including representatives, directors, employees and any other person of POULATO LTD) from any liability regarding the content of any advertisement posted on PoulaTo.
In case of any violation of the terms and conditions of use of PoulaTo, users undertake the obligation to compensate and keep PoulaTo compensated for any damage, lawsuit, imposition of administrative or other monetary penalty, plus PoulaTo's legal costs.
6. Contact Us – Complaint Submission
If during the use of PoulaTo, a problem, complaint or need for communication with our team arises regarding issues concerning the operation of PoulaTo, you can contact the PoulaTo team at ..., for resolving any problems.
PoulaTo offers you the ability to contact us through our Call Center at telephone .... For the best quality of service and so we can refer to them in case of disagreement, your calls are recorded.
7. Dispute Resolution
In case of disagreement with PoulaTo, please contact us directly at [email protected]. Your request will be examined by the PoulaTo team and an attempt will be made to resolve the dispute through extrajudicial means such as mediation and/or arbitration.
We note that the use of PoulaTo and our contract is governed exclusively by Cypriot Legislation and Jurisprudence and any dispute or claim will be resolved by the Courts of the Republic of Cyprus.
8. User Communication
PoulaTo gives you the ability to communicate with the user who has posted an advertisement that interests you, through conversation on the advertisement page. During your conversation with other PoulaTo users, you should always remember that politeness and mutual respect make interaction between people productive.
• The use of abusive comments and threats of violence is prohibited.
• Sending chain messages is prohibited.
• Using PoulaTo conversation for purposes other than collecting information about the posted advertisement is prohibited.
• Sending pornographic material is prohibited.
• Respect the privacy of other users and do not forward information sent to you without the person's consent.
PoulaTo bears no responsibility for what is written and/or sent through conversations between users.
9. Safe Transactions
At PoulaTo we do everything we can so that the advertisements posted are genuine and true and in case we realize that an advertisement is suspicious it will be deleted from our website. However, we cannot always be completely sure to what extent an advertisement may constitute fraud in any way, therefore we recommend that you always keep in mind the following:
• Throughout the product search, conversation with other users and conclusion of agreement with another user, make sure you are on PoulaTo.
• Prefer to make your transactions face to face in a safe location.
• Make your payments after ensuring that the product you are buying exists or after receiving it.
• In case payment is made via the internet, make sure that throughout the process you are on the website or application of a credit institution.
• Before agreeing to buy something, make sure that its price is not much lower than the usual purchase price, approximately for the condition of the product (new/used).
• Under no circumstances reveal your account number, credit card number, credit card code, credit card verification number (CVN), or any other financial details.
You release PoulaTo, POULATO LTD company, subsidiaries of POULATO LTD, representatives, directors, employees and any other person of POULATO LTD, from any claim, demand, damage, bodily injury or dispute of any nature that arose during the transaction with PoulaTo users.
10. Third Party Advertisements – External Providers
On PoulaTo, content and advertisements may be published, in addition to Users, by authorized third parties - external providers, whose content is not controlled by PoulaTo and PoulaTo bears no responsibility for their content or for any data they collect about you when you interact with these advertisements.
11. Website/Application Operation
You release PoulaTo, POULATO LTD company, subsidiaries of POULATO LTD, representatives, directors, employees and any other person of POULATO LTD, from any claim, demand, damage or dispute of any nature that arose due to any technical problem of the website or application or cyber attack or inability to load the website or temporary interruption of operation of the website or application for upgrade reasons.
12. Website Intellectual Property
The design, software and content of our website constitutes exclusive intellectual property of PoulaTo and we retain all our rights. The photos posted by users when posting advertisements constitute intellectual property of the Seller who posted them. The use of the content of the PoulaTo website and application is permitted only for your personal use.
Any PoulaTo user is prohibited from publishing any photo, product or service, the intellectual property rights of which belong to a third party (natural, legal or other person), unless prior consent has been obtained.
13. Legal Issues
These terms as well as your transactions are subject to Cypriot Law and the exclusive jurisdiction of Cypriot Courts.